Subscribers received the Consumer Reports Buying Guide for 2012 late last week. The guide entailed some tips and rankings that should help new and seasoned buyers find a carrier and smartphone.
Smartphone Buying Guidelines
Consumer Reports suggested looking at the following items
when deciding on a smartphone:
- Operating system – The guide encouraged consumers to see if the operating system and phone contained the features and capabilities needed to perform desired tasks.
- Apps – The guide encouraged consumers to check on the availability of apps and their associated costs.
- Keyboard – Because the guide looked at features, including the bulkiness of smartphones, potential customers should decide on whether they want a slide-out keyboard as that affects the size of the phone, but typically makes for easier typing.
- Insurance – Consumer Reports said to skip the insurance because of high deductibles and the low chance of using insurance. I see arguments on either side. As I mentioned before, I had a phone once that accidentally took a bath in some Gatorade and I could have used insurance.
Carrier and Smartphone Rankings
Verizon received the best score for overall satisfaction
among carriers. The HTC ThunderBolt received the highest score of 74, followed
by the LG Revolution with a score of 73. The iPhone 4 16 GB ranked sixth with a
score of 71.
Sprint Nextel ranked second.
The Samsung Epic 4G ranked first with a score of 72, followed by the HTC
Evo 3D with a score of 72 and the Evo 4G coming in with a score of 70.
T-Mobile ranked third among carriers. The Samsung Galaxy S
4G received a score of 78, followed by the T-Mobile G2x with a score of 76.
AT&T scored the lowest in satisfaction among the
surveyed cities. The Samsung Infuse 4G came in first with a score of 79,
followed by the Motorola Attix 4G with a score of 76 and the HTC Inspire 4G
coming in third with a score of 74. The iPhone 4 16 GB tied for third at 74
points.
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